Shipping Policy

Effective Date: September 8, 2026

Thank you for choosing to shop with us. This Shipping Policy explains how orders are processed, shipped, and delivered to customers.

1. Order Processing

Once an order is successfully placed and payment is confirmed, we begin processing the order.

Orders are generally processed within 1ā€“3 business days, unless otherwise specified on the product page.

Orders placed on weekends or public holidays may be processed on the next business day.

Processing times may vary depending on product availability, order volume, holidays, or other circumstances.

2. Shipping & Delivery

After your order has been processed and dispatched, it will be handed over to our shipping/courier partner for delivery.

Estimated delivery time is generally 3ā€“7 business days after dispatch, depending on the delivery location and courier service.

Delivery timelines are estimates and are not guaranteed. Remote locations, difficult-to-reach areas, weather conditions, holidays, operational issues, or courier delays may result in additional delivery time.

3. Shipping Charges

Applicable shipping charges, if any, will be displayed during the checkout process before the order is completed.

Shipping charges may vary depending on the delivery location, order value, product weight, dimensions, and applicable shipping services.

Any free-shipping offer will be subject to the terms and conditions specified for that particular offer.

4. Order Tracking

Once your order has been dispatched, tracking information may be provided through email, SMS, WhatsApp, or other available communication methods.

Customers can use the tracking information to check the status of their shipment through the applicable courier service.

Tracking information may take some time to become active after the shipment has been picked up by the courier.

5. Delivery Address

Customers are responsible for providing accurate and complete delivery information at the time of placing an order.

Please ensure that the following information is correct:

  • Full name

  • Complete delivery address

  • City and State

  • PIN code

  • Valid phone number

We are not responsible for delivery delays, failed deliveries, or additional charges resulting from incorrect or incomplete address information provided by the customer.

6. Delivery Attempts

Our courier partner may make multiple attempts to deliver your order.

If the customer is unavailable, provides an incorrect address, refuses delivery, or does not respond to the courier's communication, the shipment may be returned to the sender.

Any additional shipping or re-delivery charges arising from such circumstances may be the responsibility of the customer, where applicable.

7. Delayed Shipments

While we make reasonable efforts to ensure timely delivery, delays may occur due to circumstances beyond our control, including:

  • Courier or logistics delays

  • Severe weather conditions

  • Natural disasters

  • Public holidays

  • Transportation disruptions

  • Incorrect address information

  • Remote delivery locations

  • High order volumes

  • Government restrictions or other unforeseen circumstances

We appreciate your patience in such situations.

8. Damaged Packages

Customers are advised to check the package at the time of delivery.

If the package appears damaged, opened, tampered with, or otherwise compromised, please take photographs or videos of the package before opening it and contact us as soon as possible.

For damaged or incorrect products, please refer to our Return & Refund Policy.

9. Missing or Incorrect Items

If you receive an incorrect, incomplete, or missing item, please contact us as soon as possible after delivery.

You may be required to provide your order number along with photographs or videos of the package and received products for verification.

After verification, we will provide an appropriate resolution in accordance with our Return & Refund Policy.

10. Cash on Delivery (COD)

Where Cash on Delivery is available, customers are required to pay the applicable order amount to the courier partner at the time of delivery.

COD availability may depend on the delivery location, order value, product, or courier service.

We reserve the right to restrict or disable COD for certain orders or locations.

11. International Shipping

Unless specifically stated on the website, we currently provide shipping services within India only.

International shipping, if introduced in the future, will be subject to applicable shipping charges, customs duties, taxes, and other requirements.

12. Contact Us

For any questions regarding shipping or delivery, please contact us:

Phone: 8278260288
Email: sachinyaduvanshi.329232@gmail.com
Address: Shop No. 133, Goad, Narnaul, Haryana ā€“ 123001

When contacting us regarding an order, please provide your order number and registered contact details for faster assistance.

13. Policy Updates

We reserve the right to modify or update this Shipping Policy at any time. Any changes will become effective once the updated policy is published on our website.

By placing an order through our website, you acknowledge and agree to this Shipping Policy.