Effective Date: 08 September 2026

At Sachika Collections, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase through our online store.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website, create an account, place an order, contact us, or interact with our services, we may collect certain information, including:

Personal Information

• Full Name

• Mobile Number

• Email Address

• Billing Address

• Shipping Address

• Order details

• Payment-related information required to process your order

We do not store or have access to your complete debit card, credit card, UPI PIN, banking password, or other sensitive payment credentials. Payments are processed through secure third-party payment service providers.

Automatically Collected Information

When you browse our website, certain information may be collected automatically, such as:

• IP address

• Browser type

• Device information

• Operating system

• Pages visited

• Time spent on our website

• Website interaction information

• Cookies and similar technologies

2. How We Use Your Information

We may use the information collected from you to:

• Process and deliver your orders

• Confirm your orders and payments

• Contact you regarding your order

• Provide shipping and delivery updates

• Respond to your questions and customer support requests

• Process returns, exchanges, refunds, or cancellations

• Improve our products, website, and customer experience

• Prevent fraudulent or unauthorized transactions

• Send promotional offers and updates, where permitted

• Maintain and improve the security of our website

3. Payment Information

When you make a payment on our website, your payment may be processed through a secure third-party payment gateway.

Your payment information is handled according to the privacy and security policies of the respective payment service provider.

Sachika Collections does not ask customers to share their UPI PIN, ATM PIN, internet banking password, OTP, or complete card PIN through email, WhatsApp, phone calls, or any other communication.

4. Cookies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies may help us:

• Remember your preferences

• Keep products in your shopping cart

• Understand how customers use our website

• Improve website performance

• Provide relevant offers and content

• Maintain website functionality

You can change your browser settings to refuse or delete cookies. However, some features of the website may not function properly if cookies are disabled.

5. Sharing of Information

We may share necessary information with trusted third-party service providers who help us operate our business, such as:

• Payment gateway providers

• Shipping and delivery partners

• Website and hosting service providers

• Customer support service providers

• Analytics and marketing service providers

We only share information that is reasonably necessary for providing the relevant service.

We do not sell or rent your personal information to third parties for their own marketing purposes.

6. Order and Delivery Information

To successfully deliver your order, we may provide necessary information such as your name, phone number, and delivery address to our shipping and logistics partners.

This information is used only for purposes related to order processing and delivery.

7. Marketing Communications

If you provide your contact information and consent to receive promotional communications, we may send you information about:

• New products

• Special offers

• Discounts

• Sales

• New collections

• Other updates from Sachika Collections

You can request to stop receiving promotional communications at any time by contacting us.

8. Data Security

We take reasonable measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

9. Third-Party Links

Our website may contain links to third-party websites or services.

Sachika Collections is not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing the privacy policy of any third-party website you visit.

10. Children's Privacy

Our website is not intentionally designed to collect personal information from children.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take reasonable steps to remove the information.

11. Your Privacy Rights

Depending on applicable law, you may have the right to:

• Request access to your personal information

• Request correction of inaccurate information

• Request deletion of certain information

• Withdraw consent for certain communications

• Ask questions about how your information is being used

To exercise any applicable privacy rights, you can contact us using the details provided below.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, or applicable requirements.

Any updated version will be posted on this page with a revised Effective Date.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Sachika Collections
Address: Shop No. 133, Goad, Narnaul, Haryana – 123001
Phone: 8278260288
Email: sachinyaduvanshi.329232@gmail.com